Returns & Exchanges

At Parkers Foodservice, we are committed to ensuring the highest quality in every order; however, due to the perishable nature of our products, returns must be reported immediately upon delivery to ensure food safety standards.

Return Process

• 1.
  Inspect Upon Delivery

  Please check your entire order at the time of arrival and notify the delivery driver immediately of any visible damage or missing items.

• 2.
  Contact Customer Support

  Report any quality concerns or discrepancies within 24 hours of receipt by emailing our support team with your order number and photo evidence.

• 3.
  Storage Compliance

  Items being considered for return must be stored at the correct temperature (chilled or frozen) as indicated on the packaging to maintain product integrity.

• 4.
  Refund Processing

  Once your claim is validated by our quality control team, a credit note or refund will be issued to your original payment method within 3-5 business days.